Shipping Policy & Information | Compressed Air USA
General Shipping Information
All products ship for FREE in the Continental U.S. for orders > $99 unless otherwise specified.
A shipping fee applies for Lift Gate, or Expedited Shipping.
All orders are processed same day of purchase, Monday-Friday.
Ready-Ship products usually ship the same day of purchase, M-F before 12pm EST.
Most orders ship within 1-2 business days.
Some equipment ships direct from the manufacturer, contact us for the most accurate lead time.
Shipping transit times are estimates for how long a product will take to be delivered after it has shipped, and do not reflect the lead time.
Shipping transit times depend on the shipping service selected as well as the delivery location. Tracking information will be provided when available.
To ensure your purchases arrive to the correct location in a timely manner, it is the customer’s responsibility to provide accurate and complete shipping information, as well as delivery contact information.
Large equipment or special ordered items may experience additional lead times.
Back-ordered items will ship as soon as they become available, otherwise, Compressed Air USA will gladly work with you to get equal or better value.
Shipping costs are non-refundable.
Change of delivery address can be made before an item ships, address changes after an item ships may incur additional transit fees.
Remote area surcharges may apply in the event a trailer load cannot be easily delivered.
Freight vs. Lift-Gate Service
Customers without a loading dock or proper equipment will require Lift-Gate service in order to ensure proper and successful delivery.
It is the customer’s responsibility to choose the correct shipping method.
Receiving Shipment
Someone must be present for the appointed delivery time in order to inspect all products and sign for delivery.
IMPORTANT: Receivers must inspect delivered equipment (including the interior of all packaging) before signing the Bill of Landing (BOL).
Please note: Sometimes outer packaging can appear to be damaged even though the product inside is not damaged.
If you suspect damage, be sure to note ‘POSSIBLE FREIGHT DAMAGE’ while the delivery driver is still present.
If there is obvious damage, REFUSE DELIVERY and contact us.
Freight deliveries typically ship on 40' sized trucks. If a delivery location is not easily accessible, special delivery arrangements or a smaller LTL truck may be required. Any additional shipping costs incurred is the customer's responsibility. Contact us before ordering if this may be applicable to your location.