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General Shipping Information

  • All products ship for FREE in the Continental U.S. (Fee applies for Lift Gate service)
  • Shipping costs are non-refundable.
  • All orders are processed same day of purchase, M-F.
  • Ready-Ship products are shipped the same day of purchase, M-F before 12pm EST.
  • Contact us for estimated lead times. Most orders ship within 1-3 business days.
  • Shipping transit times depend on the shipping service selected as well as the delivery location. Tracking information will be provided when available.
  • To ensure your purchases arrive to the correct location in a timely manner, it is the customer’s responsibility to provide accurate and complete shipping information.
  • Large equipment or custom orders may experience additional lead times.
  • Back-ordered items will ship as soon as they become available. Otherwise, Compressed Air USA will work with you to get equal or better value.

Freight vs. Lift-Gate Service

  • Customers without a loading dock or proper equipment will require Lift-Gate service in order to ensure proper and successful delivery.
  • It is the customer’s responsibility to choose the correct shipping method.

Receiving Shipment

  • Someone must be present for the appointed delivery time in order to inspect all products and sign for delivery.
  • IMPORTANT: Receivers must inspect delivered equipment (including the interior of all packaging) before signing the Bill of Landing (BOL).
  • Please note: Sometimes outer packaging can appear to be damaged even though the product inside is not damaged.
  • If you suspect damage, be sure to note ‘POSSIBLE FREIGHT DAMAGE’ while the delivery driver is still present.
  • If there is obvious damage, REFUSE DELIVERY and contact us.
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